cloud9s-scenario-01-oci-only.zipThe reference design is wired to clear the published cloud SLA for 99.9% availability — multi-AZ compute, redundant load balancing, HA database tier, health checks, and recovery paths. Your real-world uptime depends on your code, your operations, and provider SLAs. It is not a contractual uptime guarantee from Five9.
Yes. The modules are namespaced and tag-prefixed so they co-exist with other resources. We recommend a fresh VPC / VNet / VCN for clean blast-radius separation.
Terraform >= 1.6 and the latest stable major of each cloud provider. Version pins are in versions.tf.
30 days of email support at support@five9.co for bugs in the module. For deployment help or customization, we offer separate consulting engagements.
7-day refund window if the module has not been deployed. Email support@five9.co from the address used at purchase.
Architected for three nines against the published cloud SLA — not a contractual uptime guarantee. You are responsible for your own deployment, costs, and operations. See LEGAL_NOTICE.md in the zip.