FIVE NINES,
BUILT IN,
KEPT UP
Downtime is not an IT problem. It is lost orders, missed SLAs, breached contracts and a support queue on fire. Five 9 designs, builds and operates highly available applications for businesses where "mostly up" is not good enough. Run it on your infrastructure or your cloud account, or let us host and operate it for you. Either way, one accountable team owns the uptime.
Same engineering standard. You choose who owns the infrastructure.
Your data center or your AWS, Azure, Google Cloud or OCI account
We design, build and maintain the application inside the environment you already own and control. Your accounts, your data, your keys, your compliance boundary. We bring the architecture, the automation and the people who keep it running.
Our infrastructure. Our operations team. Your application.
We host the application on infrastructure we build and operate for high availability. You get an endpoint, an uptime commitment and a monthly invoice — no cloud accounts to manage, no 3 a.m. pages, no ops hires.
We agree on a target up front, then engineer to it. Every extra nine changes the architecture — and the cost.
~8 h 46 min downtime / year
Single region, redundant tiers, automated recovery
~53 min downtime / year
Multi-AZ active-passive, tested failover, replicated data
~5 min downtime / year
Multi-region active-active, zero-downtime deploys, chaos-tested
Not every system needs five nines. Part of the job is telling you which nine is worth paying for.
Load-balanced, auto-healing application tiers across multiple availability zones or regions. Active-passive or active-active, depending on your target. No single point of failure — including the people.
Replicated, automatically failing-over databases with tested recovery points. Data loss is the outage nobody recovers from, so this is where we spend the most design time.
Backups that are actually restorable, a second region that is actually warm, and a runbook that has actually been rehearsed. Defined RPO and RTO, verified on a schedule — not assumed.
Metrics, logs and traces wired to alerts a human can act on. You find out about problems before your customers do.
Blue/green or rolling deployments, infrastructure as code, and automated rollback. Shipping a release should never be the reason you went down.
Most high-availability designs fail in year two, not day one. Patches lag. Certificates expire. Nobody has run a failover since launch. Our engagements are built to be operated, not just delivered.
Continuous monitoring with defined response targets. When something breaks, an engineer who knows the system is on it.
OS, runtime and dependency updates on a cadence, rolled out without downtime.
We break it on purpose, on a calendar, so it does not break by surprise. Results go in your report.
Right-sized infrastructure as your traffic changes. High availability should not mean paying for idle capacity you never use.
Every incident gets a written root cause and a fix — not a shrug.
Uptime achieved against target, incidents, changes shipped, spend. Plain English, one page.
You sell uptime to your customers whether your contract says so or not. One bad outage costs more than a year of doing it right.
Healthcare, financial services, legal and public sector — where availability, recoverability and audit evidence are requirements, not preferences. The on-your-infrastructure model keeps data inside your compliance boundary.
Checkout, order management, payments and the integrations behind them. If the system is down, the register is closed.
You have developers, not a platform team. Hosted by Five 9 gives you enterprise-grade operations without hiring for it.
What the application does, what happens to the business when it is down, where it runs today, and what compliance constraints apply.
We agree an availability target, RPO and RTO, and pick the delivery model. You get a written architecture and a fixed quote before any work starts.
New builds are engineered for availability from the first commit. Existing applications are re-platformed with a tested cutover plan.
Failover, restore and load tests run before go-live — with you watching.
Ongoing maintenance under a monthly agreement, with reporting against the target we set in step 2.
The company is named for the standard. Five 9 is led by Shannon Gordon, a two-time enterprise CTO with 25+ years running cloud, infrastructure and platform programs at IBM, NTT DATA and Wipro — where five-nines uptime was the operating requirement, not the marketing line.
You work directly with the people who design and run the system. No hand-off to a ticket queue.
the standard we are named for
cloud & platform leadership
AWS · Azure · Google Cloud · OCI
enterprise programs delivered
Tell us what the application does and what an hour of downtime costs you. We will tell you which availability target makes sense, whether it belongs in your cloud or ours, and what a fixed-price build and monthly operation would look like.
Fixed quote before any work starts. If you do not need us, we will say so.